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FAQ

3D printing is still a technology that relies heavily on trial and error. It's nearly impossible to master the technology without getting your hands dirty. As there are no globally recognized standards in the 3D printer, material, or software manufacturing, it is vulnerable to a variety of printing problems. A multitude of 3D printer issues results in failed prints, which leads to a loss of business, if not your interest in the technology.

Tina2S has a fault reporting function, so fault diagnosis can be carried out from the following three aspects:

1. Nozzle clogging / the filament no coming out / nozzle not extruding material

Fault Reason Solution
Nozzle clogging / the filament no coming out / nozzle not extruding material①The blockage of the nozzle caused by the damp filament is a common problem.You only need to clean the nozzle to continue to use it. In severe cases, you need to replace the nozzle or hotend. —- video: https://youtu.be/B2v1ZOt-dn0
②The fan does not turn.It needs to be replaced. —-video:https://youtu.be/6WSRCYo8FU4

2. No error reported,the model failed to print

Fault Reason Solution
Print out of shape / filament like spaghetti / first layer adhesion①The platform is not sticky, and the Z-axis offset is wrong.Please apply glue on the platform, and adjust Z-offset. —-video:https://youtu.be/zDwuzWy4hmE
②The model parameters are incorrectSlicing support, speed, layer height and other parameters will affect the printing effect, please refer to the manual, or send the model to customer service to help solve the problem.
StringingThe model parameters are incorrectSlicing support, speed, layer height and other parameters will affect the printing effect, please refer to the manual, or send the model to customer service to help solve the problem.
Wifi cannot be connectedTina2s does not display the IP, the device is not configured with a network.Please configure the network according to the manual.
Wifi cannot be connectedTina2s shows the IP, and the operation of networking is incorrectPlease turn off the firewall of Wiibuilder, and make sure it is the same network. Make sure the TF card is inserted.
USB cannot be connectedIncorrect operationPlease download the USB driver and select 10000 as the baud rate.

3. There is an error, and there is an obvious machine failure.

Fault Reason Solution
Nozzle temperature measurement failed.Hotend or cable is brokenPlease replace with a new hotend. —-video:https://youtu.be/qe6wXHmxaeA

1

Fault Reason Solution
Nozzle heating failureHotend or cable is brokenPlease replace with a new hotend.—-video:https://youtu.be/qe6wXHmxaeA

2

Fault Reason Solution
Homing failureEndstop or wire is brokenPlease replace the endstop or endstop wire. —-video:https://youtu.be/hlgOGfGCEGU

3

Fault Reason Solution
Nozzle hit platformThe proximity sensor is brokenPlease replace the proximity sensor.
Fault Reason Solution
TF cardTF card is brokenPlease format TF card.

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